New Post Office role for Magnus

Magnus Schoeman EMBA 2001 has been appointed by the Post Office as Account Director in their Government Services team.

He will be one of four account directors responsible for working with Government departments to find out how the Post Office can help them move towards the web channel as default - with 'exceptions' (necessary face to face activities with citizens) being channelled to the post office.

Commenting on his appointment, Magnus said: “The Post Office has aspirations to be the front office for Government - i.e. the channel for citizens and businesses to engage with government.  There are over 11,000 post offices in the UK - 93% of people live within a mile of a post office.  20 million people visit post offices each week - and around half of businesses.”

“Currently much is being done - check and send for passport applications, recording biometrics (photos and fingerprints) for biometric residence permits (for foreign nationals staying in UK for any length of time) and receipt of applications for taxing cars and driving licences. However there are many more opportunities.  The Post Office is embarking on the biggest investment and transformation in its history which will see new formats of post offices and a commitment to close no more post offices.  In addition, there is a major push to increase new income.”

Magnus’ background is in business development and organisational change.  He has worked in IT services, the Home Office, Department of Health Agencies and Rio Tinto.  He is also a visiting fellow in Innovation Management.